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Privacy Policy

Data Protection and Privacy

For the purposes of the Data Protection Act 1998 it is confirmed that the proprietor of the website located at https://www.myguideberlin.com (the "Website") is My Guide Network Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. United Kingdom ("My Guide Network").

My Guide is committed to protecting the privacy of users of the Website ("you," "your") and sets out its Privacy Policy below in compliance with the Data Protection Act 1998. In general, you can access and browse this Website without identifying who you are or revealing any personal data about yourself. My Guide will ensure that any personal data received from you will be processed in accordance with the eight principles of the Data Protection Act 1998.

Collection of Personal Data

The Website allows you to access and use a range of information relating to travel destinations, including information relating to businesses offering goods and services relating to travel or otherwise, and to access and use third party portals such as portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services.

My Guide may collect certain personal data from you via the Website if you choose to submit it to My Guide via forms completed by you on the Website. Personal data about you may also be collected by My Guide if you contact My Guide with queries or to request further information about the Website or any other matter.

The types of personal data which My Guide may collect from you in the ways referred to above when using the Website may include name, address, telephone number, e-mail address, demographic information and contact preferences.

My Guide does not store credit card details. Any transactions completed on third party websites are subject to their privacy policies and terms & conditions.

In relation to certain third party portals to which My Guide provides access on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services, certain additional personal data may be collected by the relevant third party which may include financial data, and debit or credit card details through a separate third party website. Such data is not collected or stored by My Guide, and My Guide will have no liability or responsibility with respect to any such personal data submitted by you in this way to such third parties. You should refer to the relevant third party's own privacy policy for further information (see Links below).

Purpose Specification

As noted above, My Guide may collect your personal data for the purpose of contacting you about queries you may have or information or materials which you may provide to My Guide via the Website. Specifically, My Guide may use your personal data to set up records for the provision of My Guide information to you. My Guide may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website and the types of information and data provided to users in general via the Website from time to time.

In addition, from time to time, My Guide may also use your personal data to contact you for market research or user care survey purposes or to let you know about other websites and services My Guide may be able to provide to you, or to provide you with newsletters, details of special offers or similar. My Guide will always give you the opportunity to opt-out of such communications.

Only if you expressly grant My Guide the right to share your personal data with other organisations, institutions and authorities (including by sale or provision of access to a database containing your personal data) by expressly indicating this at the time you provide the information to My Guide, then My Guide may disclose your personal data to other organisations, institutions and authorities, subject to your other rights referred to in this Privacy Policy.

Otherwise, My Guide will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless specifically required by law.

Furthermore, My Guide will not collect information about you from other sources, such as public records or bodies, or private organisations.

If My Guide transfers management, ownership or hosting of the Website to a third party, you agree that My Guide may also transfer your personal data and any other information about you to such third party without your further or additional permission, provided that such third party agrees to the same terms of this Privacy Policy.

You hereby agree to and authorise My Guide to use the personal data you provide to My Guide for the above purposes. If My Guide would like to use your personal data for a purpose other than those above, My Guide will request your express permission first.

Security

Personal data provided by you to My Guide via the Website or otherwise will not be transmitted via secure transmission methods, unless otherwise indicated on the Website. It may be that where you access third party websites (including accessing third party portals for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services) you may be required by the relevant third party to provide further personal data which may include debit and credit card data. In the latter case, My Guide has no involvement with and will not be liable or responsible for such data collection and with respect to security, you should check with the relevant third party to whom you provide your personal data as to whether an encrypted and secure transmission method will be employed to protect such personal data).

You should note that even where personal data is transmitted via the Internet in encrypted form there can be no absolute guarantee that any information carried over the Internet is secure. Information and data transmitted via the Internet may be intercepted by third parties, lost, redirected, corrupted and changed.

Once My Guide has collected your personal data, My Guide will employ reasonable security measures in the storage of your personal data to guard against any unauthorised access to or disclosure of your personal data and wherever possible My Guide will use reasonable security software and secure login procedures.

Links

Parts of the Website may contain hyperlinks, banner or panel advertising or icons which upon clicking enable a direct link to third party websites, web pages or portals. This includes the portals accessible on the Website for searching for and booking services such as hotel accommodation, restaurants, car rentals, flights, entertainment tickets and other services. If you use these hyperlinks, banners or panel advertising or icons you will leave this Website immediately and you will be responsible for this action. When you access a third party website, web page or portal you acknowledge and agree that My Guide does not control the content of such third party websites, web pages or portals and My Guide is not be responsible or liable for the privacy practices of the relevant third party website, web page or portal.

The privacy policies of each website, web page or portal that you access via hyperlink from the Website will govern the privacy practice of the relevant website, web page or portal and you are encouraged to read such privacy policies immediately upon access thereto. This Privacy Policy does not cover the information practices of those third party websites hyperlinked to the Website. Third party websites may send their own cookies to users, collect personal data, or solicit personal data and you acknowledge that My Guide has no control over such activities.

Automatic Collection of Personal Data

Subject to the provision on cookies below, My Guide has not set up the Website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. My Guide does not connect information automatically logged in this way with personal data about you or any specific individuals.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services.

Subject Access Requests

Under the Data Protection Act 1998, My Guide must provide you with a readable copy of all personal data which My Guide holds about you, within 40 days of receiving your written request for such copies (a subject access request). The Data Protection Act 1998 allows My Guide to charge a fee of up to 10 GBP for this. Evidence to prove your identity (for example passport, driver's licence and/or current bills) will be required before any personal data held by My Guide will be disclosed to you. To make a subject access request contact My Guide on the contact details below.

Updating Personal Data

If the personal data which My Guide holds about you is inaccurate in any way, where appropriate, you may have the data completed, rectified, amended and/or deleted. You should contact My Guide to update any of your personal data or to request access to your personal data via:

My Guide Network Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

My Guide reserves the right to refuse to provide you with a copy of any of your personal data, subject to the Data Protection Act 1998. If My Guide refuses your request, it will give you reasons for its refusal.

Amendment to this Privacy Policy

My Guide may amend this Privacy Policy from time to time and such amendments will apply by My Guide publishing the amended Privacy Policy on the Website. Regardless of any changes made to this Privacy Policy, My Guide will always use your personal data in accordance with the current Privacy Policy, unless you give your express consent for My Guide to do otherwise.

Governing Law

This Privacy Policy will be governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Featured Lists

Best Attractions in Berlin

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Best Attractions in Berlin

This list has been created by our Berlin Local Expert.

By: Local Expert · 6 items

Alltag in der DDR - Everyday Life in the GDR

Berlin Wall Memorial - Gedenkstätte Berliner Mauer

Chamäleon Theater Berlin

Tränenpalast - The Palace of Tears

The Wall - Asisi Panorama Berlin

The Room - Live Escape Game Berlin

Best Attractions in Berlin
The Room is the Rolls Royce of Berlin's live room escape games, with an attention to detail, and an all over game experience that is truly impressive.............

Best Bars in Berlin

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Best Bars in Berlin Best Bars in Berlin Best Bars in Berlin Best Bars in Berlin Best Bars in Berlin Best Bars in Berlin
Best Bars in Berlin

This list has been created by our Berlin Local Expert.

By: Local Expert · 7 items

Kosmetiksalon Bar Babette

Best Bars in Berlin
Bar Babette, located in the former East Berlin Cosmetic Salon Babette, blurs the lines between bar, club, concert venue and art gallery and is a great place to party or w...

Das Gift

Best Bars in Berlin
Das Gift is a popular and quirky Scottish pub: the Neukoelln establishment offers plenty of tasty ales, whiskeys, and wines, has a delicious Scottish menu, and holds insa...

Yaam

Best Bars in Berlin
Yamm is well known in Berlin for the past 20 years as a venue for some great African live music, cool drinks and a laid back atmosphere Berliners and tourists have come t...

Kapitel 21

Best Bars in Berlin
Kapitel 21 might just be one of the best bars in Moabit. Laid back and unpretentious with a great drink selection and tasty well priced beer...what more could you want?....

Vagabund Brauerei

Best Bars in Berlin
One of the newest kids on Berlin's craft brewing block, Vagabund Brauerei want to re-invent the way we consume beer and are doing it with a number of very tasty small vol...

Eschenbräu

Best Bars in Berlin
This great craft brewery serves a selection of house brewed beers, in a relaxed and friendly atmosphere.............

Dr Pong

Best Bars in Berlin
Dr Pong is one of the most Berlin bars in Berlin! The concept (and the guests) revolves around a table tennis table, where there is a constant group game being played......

Top Berlin Wall Sites

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Top Berlin Wall Sites

This list has been created by our Berlin Local Expert.

By: Local Expert · 9 items

Top 10 Things To Do with Kids in Berlin

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Top 10 Things To Do with Kids in Berlin Top 10 Things To Do with Kids in Berlin Top 10 Things To Do with Kids in Berlin Top 10 Things To Do with Kids in Berlin Top 10 Things To Do with Kids in Berlin Top 10 Things To Do with Kids in Berlin
Top 10 Things To Do with Kids in Berlin

This list has been created by our Berlin Local Expert.

By: Local Expert · 10 items

Best Tours in Berlin

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Best Tours in Berlin

This list has been created by our Berlin Local Expert.

By: Local Expert · 10 items

Insider Tour Berlin

Best Tours in Berlin
Insider Tour Berlin offers a variety of tours about all aspects of Berlin and are highly regarded for the quality of their unique, entertaining, and insightful tours........

Mosaic Tours to Sachsenhausen Concentration Camp

Best Tours in Berlin
Join Mosaic Tours for a guided tour of the Sachsenhausen Concentration Camp memorial, located just outside Berlin. Their expert guides provide a fascinating and passiona....

backstage Kayak Tours

Best Tours in Berlin
Kayak Tours offers breath-taking tours of Berlin by canoe, giving guests an unforgettable memory of this wonderful city.............

go2know - Abandoned places photography tours

Best Tours in Berlin
Berlin has many amazing abandoned historical buildings just begging to be explored. Join go2know for a unforgettable visit to some truly amazing, if a little creepy, pla...

Fat Tire Bike Tours

Best Tours in Berlin
Take a tour on these funky and oh so comfy Fat Tire bikes for a great way to see Berlin.............

Isherwood's Neighbourhood

Best Tours in Berlin
Discover the origins of the Oscar-winning film on this walking tour exploring author Christopher Isherwood’s life in decadent 1920s Berlin....

Tempelhof Airport Tours

Best Tours in Berlin
Guided tours of legendary Tempelhof airport terminal: visit the historical check-in-facilities, tunnels, air raid bunkers and former sports facilities of US Air Force.......

City Segway Tours

Best Tours in Berlin
If you have never had the pleasure of a trip on a Segway, then seize the opportunity during your visit to Berlin with City Segway Tours.............

Reederei Riedel

Best Tours in Berlin
With over 150km of navigable waterways winding through the city and with more bridges than Venice, jump on a boat tour for an interesting and unique perspective of Berlin...

Alternative Berlin Tours

Best Tours in Berlin
A great tour company if you are looking for a more authentic Berlin tour, off the well beaten tourist trail. Experience underground subculture, alternative lifestyles an....

Best Markets in Berlin

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Best Markets in Berlin

This list has been created by our Berlin Local Expert.

By: Local Expert · 6 items

Mauerpark

Best Markets in Berlin
What was once a part of the "Death Strip" of the Berlin Wall is now a vibrant city park with a lively street music scene, and one of the biggest flea markets in Berlin......

Markthalle Neun

Best Markets in Berlin
Markthalle Neun (market hall 9) is a very special place for the foodie traveller in you...................

The Antique Mile

Best Markets in Berlin
Any Antique lover will drool over this strip of shops in Charlottenburg where you can find over 30 antique stores catering to all your vintage needs...................

Arminius Markthalle

Best Markets in Berlin
Off the tourist grid, the Arminius market hall in Moabit is an absolute delight. Restaurants, wine bars, cafes and a craft brewer trade side by side with stands selling ...

Boxhagener Platz Flohmarkt

Best Markets in Berlin
This flea market, known by the locals as Boxi, centres around Boxhagener Platz, Friedrichshain and features a small playground for the kiddies, plus benches for resting ...

Berliner Trödelmarkt, Strasse des 17 Juni

Best Markets in Berlin
Established in 1973, the Straße des 17. Juni fleamarket is one of the oldest and largest in Berlin...................

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